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Refund & Cancellation Policy

Last updated: February 2026

This Refund & Cancellation Policy applies to all subscription purchases made on Brimi AI (operated by Brajesh Chaudhary, 1 MP Road, Tundla, Dist. Firozabad, UP — 283204).

1. Try before you pay

Every new user gets a 20-day free trial with full feature access. No payment details are required to start the trial. We strongly encourage you to use the trial period to evaluate whether Brimi AI is the right fit for you before subscribing.

2. No refunds on paid subscriptions

Because our subscriptions unlock immediate and unlimited access to AI-generated tutoring, notes and quizzes — costs that we incur on a per-message basis from our AI providers — all subscription payments are non-refundable once a plan has been purchased.

This applies to both monthly (₹299) and yearly (₹2,499) plans, whether or not the Service is actively used during the paid period.

3. Cancel anytime — no auto-renewal

Brimi AI subscriptions are one-time prepaid and do not auto-renew. You will not be charged again automatically at the end of your current period. To stop using Brimi AI, simply let your current subscription expire — you will not be billed again.

You will continue to enjoy full access until the end of your current paid period.

4. Failed or duplicate payments

If you were charged but did not receive access (e.g. payment captured but subscription not activated due to a technical error), or if you were accidentally charged twice for the same plan, you are entitled to a full refund of the affected transaction.

Email brajeshc56@gmail.com within 7 days of the transaction with your Razorpay payment ID and registered email. Verified refunds are processed back to the original payment method within 5–10 business days.

5. Account termination by us

If we terminate your account for violation of our Terms of Service (e.g. abuse, fraud, account sharing), no refund will be issued for the unused portion of your subscription.

6. How to cancel / request a refund-eligible review

  1. Email brajeshc56@gmail.com from the email address registered on your Brimi AI account.
  2. Include your Razorpay Payment ID (begins with pay_…) and the reason for your request.
  3. Our team will respond within 1 business day and resolve eligible cases within 5–10 business days.

7. Contact

Brajesh Chaudhary (Proprietor)
Email: brajeshc56@gmail.com
Phone: +91 79836 33563
Address: 1 MP Road, Tundla, Dist. Firozabad, UP — 283204, India